A 99.9% Server Uptime
The major advantage of constructing your own shared hosting platform is that you do not need to worry about compatibility – you set up a particular set of software applications in such a manner as to work with a specific set of hardware elements. The final outcome is something significantly more steady and dependable, as there are fewer possible chances of failure. We’ve built our cloud hosting platform using tried and trusted hardware parts coupled with a significantly tweaked version of SELinux so as to create a fully risk–free environment for your own web sites.
That is the reason why, with each of our Linux shared hosting packages packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s essential that you also set up your own network architecture. That’s the reason why we built a custom internal network in all our datacenter facilities. Based on enterprise–class Juniper switches and routers, our internal network allows for remarkably fast data transmission speeds and is also completely redundant.
Thus, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, regardless of which web hosting package you’ve chosen.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned cash at stake, you cannot feel truly secure. This is exactly why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel pleased with our service or in case you wish to use a bit more robust web hosting solution, such as a Linux VPS packages or a Linux dedicated servers hosting packages – we will give you your money back in full, without any obscure fees or refund taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive a response, you are aware of how aggravating this can be, even more so if your website is at stake. For this reason, our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be here for you and they’ll get back to you within 1 hour. And the best thing is that their average ticket response time is well under twenty minutes!