Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help section incorporated into your Control Panel. It features an ever–increasing repository with commonly asked questions and detailed help articles written by our competent technical support staff.

  • Top quality support service
  • Instructional Video Clips

  • We have prepared a collection of educational video tutorials that visually illustrate how you can fix a common problem connected with your Linux shared hosting packages account. You can find the instructional video clips in the Help Center section.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 client support service and a 60–minute support ticket response guarantee. Our skillful customer service technicians will be available to you around the clock to answer your inquiries and to fix any issue that you might possibly come across. Simply send a customer support ticket from the Help section and we will get back to you instantaneously.