Help and Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Answer Warranty

  • Each ticket you submit to our technical assistance staff will be handled within approximately one hour. All regular questions are going to be responded to right away. Yet, if the service inquiry you have sent needs the assistance of a capable administrator, we are going to address the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Professional Tech Help Service

  • We are on line for you 24 hours a day to give you advices and tech support and also to aid you with any trouble that you might stumble upon as you are controlling your virtual server. We will assist you with all pre–installed packages, like your OS, server administration panel (based on the VPS type) and the Control Panel designed solely by our developers.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Control Panel that will come free–of–charge with your virtual server, you can find a content rich Help zone, which incorporates all that you should learn about running your websites and programs. We have incorporated a wide array of how to reports and video courses that display the common website administration responsibilities in an understandable manner.